Anyone can start their own digital commerce site these days. With platforms like Shopify, Wix.com, Weebly, Squarespace and WooCommerce you can create your own basic webstore in as little as a day. You can also stick your credit card down on Facebook or Google Ads and instantly start spending money on advertising for your new […]
Even before the world saw the seismic changes brought about by the COVID-19 pandemic, many marketing teams saw 2020 as the year of the website upgrade. According to research conducted by Hubspot at the beginning of the year, 63% of marketers are looking to carry out an upgrade this year, evidence that the digital world has significantly […]
Social plays a significant role in your customer service strategy and providing a seamless multi-channel customer experience. A few years ago we would probably associate Twitter most with handling customer enquiries however consumer to brand interactions are rapidly shifting onto other channels. A Sprout Social stat indicated that 40% of consumers expect brands to respond within […]