Social Media and Customer Service
Social plays a significant role in your customer service strategy and providing a seamless multi-channel customer experience. A few years ago…
Use Google Optimize to kickoff your experimentation programs
Easy to setup and free for up to five concurrent experiments Google Optimize is a great way to start to…
15: User Stories in UX Design Process
Learn to develop good user stories and turn them into a competitive advantage for your team. A user story is…
Tip #14 Do you really know your website users?
Disability prevalence affects 1 in 5 Australians* and includes individuals who have visual, motor, auditory, speech, or cognitive disabilities. Incorporating…
Create behaviour triggered email automations to drive higher revenue.
According to a stat from Klaviyo, you can experience an 11x increase in average revenue per receipt for flows triggered…
Enable Ecommerce Tracking to collect more purchase and transaction data
By utilising ecommerce tracking you can correlate your sales data, website usage data and conversion path data to acquire insight…
Now Tip 11: POUR Principles
Functional accessibility of your website for users to distinguish, navigate, understand and interpret through assistive technologies can be achieved by applying the POUR principles to web development as recommended by @w3c.
Setup Google Smart Shopping to reach more customers
A must for any digital commerce website, meet your customers at the right time in the right place with Google…
Strengthen your social commerce by adopting the Facebook Shops feature.
Social commerce has never been easier! With the recent launch of Facebook Shops and its seamless integrations with both Shopify…