Ecommerce teams are always looking for ways to improve their digital health and performance. Our ECOMMERCE AUDIT is one of the ways in which Digital Mavens can help you take the pulse of your online business.
It’s a unique, leading-edge, multi-channel, multi-perspective review that gets right to the heart of all your ecommerce-critical questions:
How healthy are your current ecommerce activities?
- Am I paying too much for my ads?
- What are my most important metrics and benchmarks?
- How can I sell more and make more?
- How do I know where my best customers are coming from?
- How am I performing across my entire ecommerce ecosystem?
- Is everything in my funnel working properly?
- Where are my conversion leaks?
- How and where can I get better efficiency?
- Where are my biggest opportunities for growth?
Your ECOMMERCE AUDIT comes with expert recommendations from our internal data specialists. We also offer post-audit technical support to help you improve your performance immediately, and start achieving your ecommerce goals faster.
- Facebook / Instagram (Meta)
- Websites
- Ecommerce Webshops
- SEO
- Marketplaces
- Affiliates
- Customer Service
- Social Commerce
- Other Social Media (YouTube, Twitter/X, LinkedIn, TikTok, Pinterest)
- Commercial Online Strategy
- Customer Database Management
- Technical Integrations
- Supply Chain Integration
We meet with you to learn more about your ecommerce, goals, concerns, and your digital journey to date.
We discuss your options and propose the appropriate Edge Report package for your ecommerce activities.
We sign an ER Ways of Working and Confidentiality Agreement with you, to cover the process and protection of your information.
We provide you with a checklist of ecommerce channels for access permissions to complete your Edge Report.
We analyse your ecommerce channels, giving you an ER with a Red/Amber/Green traffic light report card.
We collate our analysis and provide recommendations on what you can fix, resolve or can capitalise on.
We will present our ER to you and talk you through our findings and recommendations in detail.
Depending on the outcome of your ER, we can provide technical support to help you action the findings.
A popular package with EDGE REPORT is ‘ER Essentials’:
Our ‘ER Essentials’ package is designed for established ecommerce sites with existing marketing and digital marketing ad spend, where you’re looking for an overall assessment on how your site’s performing and how you can achieve better results.
- Number of channels: Four – Facebook/Instagram (Meta), Google Ads, Ecommerce Platform, and Email; with a data timeframe of 12 months.
- What you get: Audits across four channels, final report and recommendations; copy provided as a PDF.
- Timeframe: The health check audit will take 3 to 4 weeks from date of platform access.
