A Martech Fireside Chat with Gorgias, a Customer Service Solution
In this Martech Fireside Chat, I catch up with Billy McClennan from Gorgias – a Customer Service application built for ecommerce stores.
What Is the Best Project Management Software for Working From Home?
Ok, good question. I can interview all your stakeholder and gather a detailed list of their requirements. Then we can…
A Martech Fireside Chat with Airwallex
2021 is quickly shaping up to be a year of the tech stack. It doesn’t matter if you’ve been in…
#19: Google Analytics 4
Now’s the time to create a Google Analytics (GA4) property, you can run this alongside your existing Universal Analytics property….
Create and regularly update your Google My Business profile
Even if you don’t have a website you can still get good visibility in the Google SERPS with a My…
Social Media and Customer Service
Social plays a significant role in your customer service strategy and providing a seamless multi-channel customer experience. A few years ago…
Use Google Optimize to kickoff your experimentation programs
Easy to setup and free for up to five concurrent experiments Google Optimize is a great way to start to…
Create behaviour triggered email automations to drive higher revenue.
According to a stat from Klaviyo, you can experience an 11x increase in average revenue per receipt for flows triggered…
Enable Ecommerce Tracking to collect more purchase and transaction data
By utilising ecommerce tracking you can correlate your sales data, website usage data and conversion path data to acquire insight…